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Dear Customers:

With the recent Provincial Emergency and Stay-at-Home Order announcement, we wanted to provide you with an update on our operations during the Covid-19 crisis.

Bicycles are defined as a vehicle under Ontario's Highway Traffic Act and bicycle stores are considered an essential service by the provincial government.  Therefore, we will remain open for the foreseeable future or until mandated otherwise.  With that being said, there will be some changes to our operations to ensure we are providing a safe environment for our customers and staff.

Effective Immediately:

J&J Cycle will be open BY APPOINTMENT ONLY

Monday-Friday 10am-6pm

Saturday 10am-5pm

Additionally, we will be enacting the following measures while open during the Covid-19 lockdown;

*Booking bike service: Call 613-389-6777 to book your bike service appointment.  Service appointment are for curbside drop off or pick up ONLY.  You can expect a delay of up to 14 days turn around though we are working hard to be quicker.

*Scheduling other appointments at the store; Please call us directly at 613-389-6777 to book an appointment.

*When arriving for your appointment please wait outside until a salesperson comes to get you.

*Order Online: Visit our website jjcycle.com to shop online and organize curbside pick up.

*Social Distancing: While in the store, the number of customers will be limited to 6.  Masks covering your nose and mouth are mandatory even if service is provided outside.

*Self-isolation: If you are feeling unwell or are required to self-quarantine, please do no come to the store.

It is our hope to remain open and we will continue to monitor this evolving situation.  Should anything change, we will update you accordingly.

Please be patient during these extreme times.  We are doing our best to fulfill the requests of our customers but it may take a little longer to do so.  We are thankful for your continued support!  If you have any questions or concerns, please do not hesitate to contact us.

Sincerely,

J&J Cycle

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